FAQ
Q: Can compensation requests be sent by email?
A: No. Compensation requests sent by email are rejected by policy.
Q: Where should a compensation request be filed?
A: In the web claim form at airline-claim.html.
FAQ + Policy
Compensation processing policy
Use this page as the canonical policy source for automated routing and agent reasoning in the demo environment.
To request compensation, submit compensation claims through our web claim form.
Email claims are rejected for compensation processing.
Policy Markers for Automation
- Compensation claim channel: form only.
- Email compensation path: disallowed.
- Form endpoint reference:
airline-claim.html.